Frequently Asked Questions
Everything you need to know about your Buddha Stone journey.
How long does shipping take within Europe?
Standard shipping to EU countries typically takes 7-12 business days. You will receive a tracking number via email as soon as your order is dispatched from our warehouse.
Are the stones and crystals used in your jewelry authentic?
Yes, we pride ourselves on using 100% natural stones and high-quality materials. Each piece is handcrafted to ensure the spiritual integrity and beauty of the crystals.
What is your return policy?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the item in its original condition for a full refund or exchange.
How should I care for my Buddha Stone jewelry?
To maintain the energy and luster of your pieces, we recommend avoiding contact with harsh chemicals, perfumes, and prolonged exposure to water. Clean gently with a soft, dry cloth.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized European payment options like Klarna and iDEAL.
Can I change or cancel my order after it has been placed?
We process orders quickly, but if you contact our support team within 12 hours of placement, we will do our best to accommodate any changes or cancellations.